An excellent opportunity for a numerate and enthusiastic candidate to join the customer services department of a prestigious retailer.  You will play a vital role in the running of the department together with gathering, interpreting and delivery of management information to all levels of the business.  

Highly skilled in MS Excel including VBA and Macros, together with working knowledge of SQL, you will use your expertise to support the business unit and customers with regular and timely statistical analysis, in addition to developing ideas to improve operational performance.

Possessing proven analytical experience, an understanding of contact centre operations and telephone systems is highly advantageous.

You will work attractive office hours of Monday to Friday between 8-6 and receive an attractive benefits package.